How can we help?

What alerts can I receive and how do I sign up for them?
Where do Amazon's HD Streams show up in Amazon data?
Why can’t you select ‘YouTube’ as a platform in the filter option?
Which streaming platforms are included in the ‘All Platforms’ filter option?
When is the data loaded?
How do I change the timeframe for period metrics and demographics?
How do I edit my profile information?
What are Spotlight Songs and Spotlight Videos?
What are Active and Passive Streams?

Which streaming platforms are included in the ‘All Platforms’ filter option?

‘All Platforms’ combines Spotify, Apple Music, Pandora, Amazon and Deezer. YouTube does not currently provide comparable listener data. For that reason, it can’t be combined with the other three platforms.

How can we help?

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